Company Overview:

We are a leading global player in money movement, with a mission to create a borderless financial world. We believe that payments should be instant, reliable, transparent, seamless, and fully compliant.

We are regulated across 31 global markets and are a trusted partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We have been recognized as a twice-certified Great Place to Work and featured in the 2023 CB Insights Fintech 100 and 2024 Financial Times 1000 lists.

Our Culture & Core Values:

At our company, our values are at the heart of everything we do. Humility, ownership, entrepreneurship, global citizenship, and empowerment guide our decisions, actions, and success. If you’re looking for a career that values innovation and excellence, this is the place for you.

With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we ensure our employees are well-supported. Join us in one of our 10 global offices, where you’ll collaborate with a diverse team representing 40+ nationalities.

Role Overview:
The Business Development (BD) Director will lead the charge in expanding the customer and partner base across the North American region, with a focus on global money movement. As a key individual contributor, this role requires a highly target-driven professional who is passionate and committed to delivering results. This is a hands-on role that involves active execution and leadership from the front.

How You Will Make an Impact:

Expand Global Reach:

• Identify and launch new countries and send partners within the network in North America.
• Build and nurture strong relationships with strategic partners in key target countries.
• Develop a robust pipeline of outbound opportunities to position North America as a strategic send region.

Drive Product Excellence:

• Collaborate with cross-functional teams to ensure the most competitive products tailored to each market.
• Negotiate favorable terms with partners in North America.
• Continuously identify opportunities to improve existing product offerings.
• Stay ahead of market trends and disruptions to spot potential areas for product innovation.

Optimize FX Operations:

• Develop an in-depth understanding of local foreign exchange dynamics.
• Build a network for sourcing efficient FX solutions.

Partner Management and Performance:

• Hold send partners accountable for their performance, ensuring growth and profitability.
• Lead continuous improvement initiatives in collaboration with partners.
• Work closely with receive markets to meet and exceed targeted volumes.

Customer-Centric Approach:

• Maintain a thorough understanding of customer needs and preferences.
• Integrate customer feedback into product development and expansion strategies.

Essential Qualifications:

• 15+ years of experience in Payments, Fintech, or Financial Services, with direct experience in B2B sales. Experience selling into money remittance, PSPs, or financial services is a plus. Bonus points for experience working with fintech platforms.
• CRM Expertise: Strong knowledge of CRM tools is essential—if it’s not in your toolkit, it should be!
• Self-Motivated & Flexible: Adaptable and highly self-driven, taking full ownership of your tasks and responsibilities.
• Team-Oriented: You thrive in collaborative environments, are open to change, but also work effectively independently.
• Customer & Market Focused: Deep understanding of customer needs, market dynamics, and industry requirements.
• Relationship Builder: Skilled in establishing and maintaining strong relationships with clients, partners, third parties, and internal teams.
• Attention to Detail: Impeccable attention to detail—nothing escapes your notice!
• Language Skills: Fluency in English is a must, as effective communication is key to success.

Benefits:

Interview Rounds & Assessments:

1. Table for Two: Initial conversation with a recruiter to assess your foundational skills and give you an overview of the company.
2. Beyond the Bio: A discussion with an SME or RM to evaluate your role-specific knowledge, problem-solving skills, and get a deeper understanding of the company culture.
3. Manager Meetup: A comprehensive discussion about the role, expectations, and potential career growth.
4. Let’s Collab: A cross-functional round where you’ll learn how your role aligns with other teams and functions. (Only if recommended by the hiring manager.)
5. Leadership Lens: A session with leadership to assess your strategic thinking, vision, and decision-making capabilities (For AVP and higher positions).
6. Hot Seat: A cultural fit round, offering insight into the company values and long-term vision.